GuGuData 隐私政策

一、适用范围与联系我们

本政策适用于 GuGuData 网站、开发者账户、订单、API、在线工具、客户支持及与这些服务相关的功能。第三方独立提供的产品或服务适用其自身规则。

如需咨询本政策、反馈问题或行使相关权利，请发送邮件至 support@gugudata.com，或通过官方联系渠道 联系我们。

二、我们可能处理的信息

• 账户与联系信息：注册、登录、身份验证、账户管理及沟通所需的信息。
• 订单与服务信息：所选服务、订单状态、支付结果、发票、服务期限及售后记录。
• 使用与技术信息：访问时间、页面与来源、交互行为、设备与浏览器环境、网络地址、账户或用户标识、Cookie、请求上下文、错误及运行信息。
• API 与业务信息：接口标识、调用时间、调用结果、计量记录，以及为完成接口处理由您提交或生成的必要内容。
• 支持与反馈信息：您在咨询、工单、投诉、调查或其他沟通中主动提供的内容。

具体处理范围会根据您使用的功能、账户状态和服务配置有所不同。请不要在非必要场景中提交密码、密钥或其他高度敏感的信息。

三、我们如何使用信息

我们可能将信息用于提供和维护服务、验证身份、处理订单、完成接口调用、计量与对账、保障安全、诊断故障、分析使用情况、改善产品体验、提供客户支持、发送必要通知，以及履行适用法律和合同义务。

我们不会将信息用于与上述目的明显无关的用途。需要改变主要处理目的时，我们会按适用要求更新说明或采取其他必要措施。

四、Cookie 与类似技术

我们可能使用 Cookie、本地存储及类似技术来维持登录和会话状态、记住必要设置、识别服务来源、保障安全、统计访问与使用情况，以及诊断服务问题。

您可以通过浏览器管理或清除相关数据。限制必要技术可能导致登录、订单、开发者中心或部分服务无法正常工作。

五、信息共享与受托处理

为完成服务、支付、通信、托管、安全、统计分析、故障诊断或客户支持，我们可能在必要范围内委托或共享信息给提供相应支持的服务方。我们会根据适用要求采取合同、权限和安全措施，并要求相关服务方仅为约定目的处理信息。

我们不会出售个人信息。除获得授权、履行合同、保护合法权益或法律要求外，我们不会向无关第三方披露信息。

六、保存与安全

我们会根据服务需要、账户状态、交易与争议处理、安全审计及适用法律确定保存期限。期限届满后，我们会按照实际情况删除、匿名化或限制处理相关信息。

我们采取合理的管理和技术措施保护信息，包括访问控制、身份验证、传输保护、日志审计、备份和安全监测。互联网服务无法保证绝对安全，请妥善保管账户、密码和 AppKey，并在发现异常时及时联系我们。

七、您的选择与权利

在适用法律范围内，您可以请求访问、更正、复制或删除相关信息，撤回授权，注销账户，或对信息处理提出问题和投诉。为保护账户与他人权益，我们可能在处理请求前核验身份。

部分信息对于提供服务、保障安全、完成交易或履行法律义务是必要的；删除或限制这些信息可能影响相关功能继续使用。

八、未成年人及政策更新

GuGuData 主要面向开发者和企业客户，不以未成年人为目标用户。未成年人应在监护人指导下使用相关服务，客户通过 API 处理未成年人信息时应自行确保具备合法依据并采取必要保护措施。

我们可能根据服务变化、业务需要或适用要求更新本政策。更新后的版本将在本页面公布，并自标明的日期起生效。

1. Scope and Contact

This policy applies to the GuGuData website, developer accounts, orders, APIs, online tools, customer support, and related features. Products or services independently provided by third parties are governed by their own terms.

For questions, requests, or complaints about privacy, email support@gugudata.com or use our official contact channels.

2. Information We May Process

• Account and contact information: information needed for registration, sign-in, verification, account management, and communications.
• Order and service information: selected services, order status, payment results, invoices, service terms, and support records.
• Usage and technical information: access times, pages and sources, interactions, device and browser environment, network addresses, account or user identifiers, cookies, request context, errors, and operational information.
• API and business information: API identifiers, call times, results, usage records, and content that you submit or generate as needed to complete API processing.
• Support and feedback information: content you provide through inquiries, tickets, complaints, surveys, or other communications.

The specific scope depends on the features you use, your account status, and service configuration. Do not submit passwords, keys, or other highly sensitive information unless necessary.

3. How We Use Information

We may use information to provide and maintain services, verify identity, process orders, complete API calls, measure usage, reconcile transactions, protect security, diagnose failures, analyze service use, improve the product experience, provide support, send necessary notices, and comply with applicable legal and contractual obligations.

We do not use information for purposes clearly unrelated to those described above. If a primary purpose changes, we will update the notice or take other measures required by applicable rules.

4. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to maintain sign-in and session state, remember necessary settings, attribute service sources, protect security, measure visits and usage, and diagnose service issues.

You can manage or clear this data through your browser. Restricting necessary technologies may prevent sign-in, orders, the developer center, or parts of the service from working correctly.

5. Sharing and Service Providers

To support service delivery, payments, communications, hosting, security, analytics, diagnostics, or customer support, we may engage service providers and disclose information to them within the necessary scope. We apply contractual, access, and security controls as appropriate and require providers to process information only for agreed purposes.

We do not sell personal information. We do not disclose information to unrelated third parties except with authorization, to perform a contract, to protect legitimate rights and interests, or as required by law.

6. Retention and Security

Retention periods depend on service needs, account status, transaction and dispute handling, security audits, and applicable law. When information is no longer needed, we delete, anonymize, or restrict it as appropriate.

We use reasonable administrative and technical safeguards, including access controls, authentication, transmission protection, log auditing, backups, and security monitoring. No internet service can guarantee absolute security. Protect your account, password, and AppKey, and contact us promptly if you detect unusual activity.

7. Your Choices and Rights

Subject to applicable law, you may request access, correction, a copy, or deletion of relevant information, withdraw an authorization, close your account, or raise questions and complaints about processing. We may verify your identity before handling a request.

Some information is necessary to provide services, protect security, complete transactions, or meet legal obligations. Deleting or restricting it may affect continued use of related features.

8. Children and Policy Updates

GuGuData is intended primarily for developers and business customers, not children. Children should use relevant services with guardian guidance. Customers processing children's information through an API must ensure a lawful basis and appropriate safeguards.

We may update this policy as services, business needs, or applicable requirements change. The updated version will be published on this page and will take effect on the stated date.